STATE CLASSIFICATION JOB DESCRIPTION


Salary Group B12

Class No. 0260

COMPUTER OPERATIONS SPECIALIST I

GENERAL DESCRIPTION

Performs entry-level computer and peripheral equipment operations work. Work involves assisting in monitoring and controlling a computer system and determining equipment setup and run sequences. Works under close supervision, with minimal latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

Detects errors in job control statements and notifies affected parties following established procedures.

Maintains and prepares operating records and reports.

Makes adjustments in communications equipment that regulate transmissions according to changing line conditions.

Reports failures and abnormalities of files during backup procedures.

Responds to program error messages by finding and correcting problems or terminating the program.

Uses communications patch panel and patch cords or switching equipment to switch failing circuits to backup equipment.

Uses electronic test equipment to identify computer and network equipment failures.

Complies with facility standards for security, data protection, fire protection, and related matters.

Cleans equipment and performs preventive maintenance.

Assists with documenting communication network configuration.

Assists with the performance of operational tasks such as mounting and dismounting tapes, disks, and other media, and servicing printers and other peripheral equipment.

Assists with performing emergency power-down procedures and agency disaster recovery procedures.

Assists with monitoring the operation of data communication network equipment, network computer consoles, or similar devices to detect inefficient performance or failures; and with initiating corrective action to improve overall performance.

May assist in the installation and adjustment of modem, key entry, unit record, and communications equipment.

Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education

Experience in operating computer and peripheral equipment or data communications networks. Graduation from a standard senior high school or equivalent, supplemented by coursework in computer equipment operations, is generally preferred. Education and experience may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of computer applications, of capabilities and limitations of computer equipment, of automated communications systems, and of the safe operation and use of electronic and electrical test equipment.

Skill in the use of computer equipment.

Ability to interpret electronic and electrical schematics and diagrams, to analyze and solve work problems, and to communicate effectively.


State Auditor’s Office

Revised 9-1-17