STATE CLASSIFICATION JOB DESCRIPTION


Salary Group B14

Class No. 0261

COMPUTER OPERATIONS SPECIALIST II

GENERAL DESCRIPTION

Performs routine (journey-level) computer and peripheral equipment operations work. Work involves monitoring and controlling a computer system and determining equipment setup and run sequences. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

Maintains and prepares operating records and reports.

Makes adjustments in communications equipment that regulate transmissions according to changing line conditions.

Reports failures and abnormalities of files during backup procedures.

Responds to program error messages by finding and correcting problems or terminating the program.

Uses communications patch panel and patch cords or switching equipment to switch failing circuits to backup equipment.

Uses electronic test equipment to identify computer and network equipment failures.

Documents communication network configuration.

Performs operational tasks such as mounting and dismounting tapes, disks, and other media, and servicing printers and other peripheral equipment.

Performs emergency power-down procedures and agency disaster recovery procedures.

Monitors the operation of data communication network equipment, network computer consoles, or similar devices to detect inefficient performance or failures; and initiates corrective action to improve overall performance.

Provides technical advice and assistance to users concerning data communications equipment and data transmission.

Assists in the installation and adjustment of modem, key entry, unit record, and communications equipment.

Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education

Experience in operating computer and peripheral equipment or data communications networks. Graduation from a standard senior high school or equivalent, supplemented by coursework in computer equipment operations, is generally preferred. Education and experience may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of computer applications, of capabilities and limitations of computer equipment, of automated communications systems, and of the safe operation and use of electronic and electrical test equipment.

Skill in the use of computer equipment.

Ability to interpret electrical and electronic schematics and diagrams, to analyze and solve work problems, and to communicate effectively.


State Auditor’s Office

Revised 9-1-17