STATE CLASSIFICATION JOB DESCRIPTION


Salary Group B20

Class No. 0264

COMPUTER OPERATIONS SPECIALIST V

GENERAL DESCRIPTION

Performs advanced and/or supervisory (senior-level) computer and peripheral equipment operations work. Work involves planning, coordinating, and scheduling computer operations and developing new procedures and programs. May assign and/or supervise the work of others. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

Coordinates, schedules, and assigns work and production.

Coordinates site planning and preparation regarding changes to the computer or data communications configurations, and ensures that requirements are met.

Ensures compliance with safety and operating procedures.

Ensures the protection of the data maintained in the operations section.

Reviews reports of problems and evaluates the timeliness with which they are resolved, taking corrective action where appropriate.

Advises on proposed computer applications, including data transmission and the use of data communications equipment.

Develops and establishes control and backup procedures for operations, and monitors for compliance.

Contacts vendors concerning equipment and maintenance matters, and prepares recommendations for budget estimates for supplies and equipment.

Answers questions from systems users and assists in resolving operating and production job problems.

Assists with the formulation of goals, policies, and standards for computer operations; and with the preparation of schedules for computer operations resources.

May assign and/or supervise the work of others.

Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education

Experience in automated computer operations and systems. Graduation from a standard senior high school or equivalent, supplemented by coursework in computer equipment operations, is generally preferred. Education and experience may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of computer programs and procedures, of principles of electronics and electronic data processing, of electrical and electronic safety procedures, and of data communication networks.

Skill in the use of computer systems, and in effective technical communications.

Ability to devise work methods and procedures, to analyze and solve work problems, to communicate effectively, and to assign and/or supervise the work of others.


State Auditor’s Office

Revised 9-1-17