STATE CLASSIFICATION JOB DESCRIPTION


Salary Group B16

Class No. 0310

 

SYSTEMS ADMINISTRATOR I

GENERAL DESCRIPTION

Performs entry-level systems administration work. Work involves assisting with the upkeep, configuration, and reliable operation of systems. Installs and upgrades computer components and system software. Works under close supervision, with minimal latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

Performs troubleshooting support.

Responds to incident and problem calls, and processes service requests and tasks.

Assists in determining system software or hardware needs required to configure or modify systems.

Assists with the preparation and maintenance of operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques.

Assists with the installation, configuration, maintenance, and administration of servers, operating systems, and applications.

Assists in completing projects, and in performing systems software and hardware reviews.

May provide technical support and perform research for information technology systems processes associated with system software and hardware technology planning, development, implementation, security, and interfaces.

May assist in information systems security administration.

Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education

Experience in systems administration work. Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, or a related field is generally preferred. Education and experience may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of systems administration, of computer hardware and software configuration and troubleshooting, of operating systems and applications, of computer programming and architecture of scripting languages, and of basic Internet security administration.

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Ability to recognize, analyze, and resolve complex technical issues; to learn and use network management, administration, and other system administration tools; and to communicate effectively.

Registration, Certification, or Licensure

May require registration, certification, or licensure in a specialty area. 

 


State Auditor’s Office

Added 9-1-15