Salary Group B26

Class No. 0315




Performs highly advanced and/or managerial (senior-level) systems administration work. Work involves overseeing the upkeep, configuration, and reliable operation of systems. Installs and upgrades computer components and system software. May plan, assign, and/or supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.


Oversees the functionality of the systems environment, the implementation of technology solutions, the development of server upgrade plans and procedures, and the installation of operating systems.

Oversees the development of operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques.

Oversees and provides guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls, and in the processing of service requests and tasks.

Oversees projects that cross functional agency systems and other state entities that require coordination, planning, and scheduling during project development and implementation.

Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; and devises and implements optimum solutions.

Oversees the design and implementation of new or revised methods that effectively meet agency needs.

Oversees the development, analysis, and maintenance of design procedures, system codes, test procedures, and quality standards.

Oversees the training of staff prior to the implementation of systems, and provides advice and guidance during the implementation process.

Develops and implements strategic planning actions and policy decisions related to the agency’s systems, and makes recommendations concerning the direction of the agency’s management information systems.

Provides technical advice, assistance, and status reports to management.

Provides budget recommendations for operating systems, including the supporting hardware and software.

Recommends to management systems technology solutions and enterprise-related hardware and software standards.

Analyzes and defines agency disaster recovery responsibilities and procedures.

May assist in information systems security administration.

May plan, assign, and/or supervise the work of others.

Performs related work as assigned.


Experience and Education

Experience in systems administration work. Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, or a related field is generally preferred. Education and experience may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of systems administration, of computer hardware and software configuration and troubleshooting, of operating systems and applications, of computer programming and architecture of scripting languages, and of Internet security administration.

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; in coordinating solutions to problems; in developing or revising system configurations; in scheduling, testing, installing, and implementing system software; and in troubleshooting computer systems.

Ability to recognize, analyze, and resolve complex technical issues; to use network management, administration and other system administration tools; to analyze systems and procedures; to write and revise standards and procedures; to handle multiple projects; to communicate effectively; and to plan, assign, and/or supervise the work of others.

Registration, Certification, or Licensure

May require registration, certification, or licensure in a specialty area. 


State Auditor’s Office

Added 9-1-15