Salary Group B21

Class No. 1574



Performs advanced (senior-level) consultative services and technical assistance work.  Work involves planning, developing, and implementing major agency program(s) and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public.  Trains, leads, assigns, and/or prioritizes the work of others.  Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.


Oversees the performance of a variety of technical, training, research, planning, policy, program assessment, and administrative activities for assigned program(s).

Oversees the completion of and monitors required performance reports, and recommends appropriate changes.

Oversees studies and analyses of operations and problems and the preparation of reports of findings and recommendations.

Oversees the coordination of the marketing of programs to community and professional groups to encourage interest in the programs and to secure support for the programs.

Consults with and oversees program staff providing consultative services and technical assistance in the planning, implementation, and monitoring of programs and services.

Consults with public and private agencies involved in the program to resolve problems, identify training needs, and discuss program effectiveness.

Coordinates and conducts surveys, inspections, or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.

Analyzes the application of and variations within programs, and develops action plans to improve or initiate programs.

Analyzes legislation to develop recommendations for policy and programmatic issues relating to the implementation, improvement, and/or expansion or reduction of program funding.

Collects, organizes, analyzes, and/or prepares materials in response to requests for program information and reports.

Determines program statistics and trends and resolves operational problems.

Develops and implements effective techniques for evaluating agency programs.

Develops program policies, procedures, standards, and manuals in accordance with program objectives and goals. 

Prepares administrative reports and studies and performs specialized research projects.

Provides guidance to staff in the development and integration of new methods and procedures.

Trains, leads, assigns, and/or prioritizes the work of others.

May prepare and evaluate program budget requests.

Performs related work as assigned.


Experience and Education

Experience in a field related to the agency program.  Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred.  Experience and education may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of local, state, and federal laws related to the program area; of public administration and management techniques; of statistical analysis processes; of budget processes; of research techniques; of training and marketing techniques; and of program management processes and techniques. 

Skill in identifying measures or indicators of program performance and in operating computers and applicable software.

Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; to communicate effectively; and to train, lead, assign, and/or prioritize the work of others.

State Auditor’s Office

Revised 9-1-15