Salary Group B20

Class No. 1862



Performs complex (journey-level) professional administrative and policy analysis work. Work involves conducting organizational studies and evaluations, designing systems and procedures, conducting work simplification studies, and preparing operations and procedures manuals to assist management in operating more efficiently and effectively. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.


Collects and analyzes data in areas such as workload, administrative practices, staff utilization, organizational structure and development, or space utilization. 

Monitors and reviews current organizational, procedural, or operational systems for effectiveness, efficiency, and conformance to established guidelines.

Consults with management to initiate studies; identify priorities; and define study scope, purpose, objectives, time frames, and resource requirements.

Researches historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated. 

Researches new or improved business and management practices for application to agency programs or operations. 

Analyzes new or proposed legislation or regulations to determine their effect on program operations and management.

Analyzes agency functions and activities being considered for conversion to contract operations.

Develops recommendations for improvement and corrective action to standardize or improve organizational systems.

Conducts studies of employee or organizational efficiency and productivity and recommends changes or improvements in organization, staffing, work methods, and procedures. 

Conducts training on new methods and procedures.

Conducts special projects.

Prepares comprehensive technical records and reports to present and interpret data, identify alternatives, and make and justify recommendations. 

Reviews industry developments and makes recommendations for possible agency application.

May train others.

Performs related work as assigned.


Experience and Education

Experience in management analysis, organizational development, or methods and systems work. Graduation from an accredited four-year college or university with major coursework in business administration or a related field is generally preferred. Experience and education may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures; of methods and procedures analysis techniques; of work simplification methods; of forms and records design and control procedures; and of statistical analysis.

Skill in the use of office equipment.

Ability to analyze problems, to recommend and present alternative solutions, to conduct studies, to develop and interpret policies and procedures, to implement policies and procedures, to prepare concise reports, to communicate effectively, and to train others.

State Auditor’s Office

Revised 9-1-17