STATE CLASSIFICATION JOB DESCRIPTION
Salary Group B16
Class No. 3025
WORKFORCE DEVELOPMENT SPECIALIST IV
Performs advanced (senior-level) employment work. Work involves planning, coordinating, and developing employment programs; evaluating program services; and facilitating client access to employment programs. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
EXAMPLES OF WORK PERFORMED
Oversees and/or performs client assessments and interviews used to determine clients’ career development opportunities.
Plans, coordinates, and develops employment programs and activities.
Evaluates program services and methods of operations.
Evaluates office placement services operations and data contained in placement activity reports and records of performance.
Conducts studies related to placement operations for use in program planning, control, development, and implementation of operating procedures.
Conducts training presentations for businesses, professional organizations, and clients to promote and explain employment programs and services.
Counsels clients who present unusual placement or job adjustment problems.
Develops and reviews marketing, instructional, or training materials to distribute to internal and external clients.
Disseminates information on agency functions, procedures, employment programs, and training to clients and employers.
Investigates and reviews disputed determinations.
Reviews and approves applications for employment program services.
Performs outreach to special client groups to provide information, follow up on initial contact, or encourage clients to use services.
May administer and interpret aptitude and proficiency tests.
May review and evaluate case management records and documentation to determine quality of service and identify training needs.
May approve financial aid to clients for training assistance.
May serve as a technical authority when testifying in court.
May supervise the work of others.
Performs related work as assigned.
Experience and Education
Experience in interviewing and counseling work. Graduation from an accredited four-year college or university with major coursework in business administration or a related field is generally preferred. Experience and education may be substituted for one another.
Knowledge, Skills, and Abilities
Knowledge of interviewing and assessment techniques and procedures.
Skill in conducting interviews, in counseling others, in conducting vocational assessments, and in using computers and applicable software.
Ability to establish and maintain effective relationships with the public, to analyze operating problems and make recommendations in the areas of procedure and organization, to coordinate case planning and resources, to communicate effectively, and to supervise the work of others.
State Auditor’s Office