STATE CLASSIFICATION JOB DESCRIPTION


Salary Group B18

Class No. 3026

WORKFORCE DEVELOPMENT SPECIALIST V

GENERAL DESCRIPTION

Performs highly advanced (senior-level) employment work.  Work involves planning, coordinating, developing, and directing program activities and employment programs; evaluating program services; and facilitating client access to employment programs.  May assign and/or supervise the work of others.  Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

Oversees and/or performs client assessments and interviews used to determine clients’ career development opportunities.

Oversees the dissemination of information on agency functions, procedures, employment programs, and training to clients and employers.

Plans, coordinates, develops, and directs employment programs and activities.

Coordinates the review and approval of applications for employment program services.

Evaluates program services and methods of operations.

Evaluates marketing, instructional, or training materials for distribution to internal and external clients.

Conducts studies related to placement operations for use in program planning, control, development, and implementation of operating procedures.

Conducts training presentations for businesses, professional organizations, and clients to promote and explain employment programs and services.

Counsels clients who present unusual placement or job adjustment problems.

Investigates and reviews disputed determinations.

Reviews and evaluates case management records and documentation to determine quality of services and identify training needs.

Serves as a technical authority when testifying in court.

Performs outreach to special client groups to provide information, follow up on initial contact, or encourage clients to use services.

May approve financial aid to clients for training assistance.

May administer and interpret aptitude and proficiency tests.

May assign and/or supervise the work of others.

Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education

Experience in interviewing and counseling work.  Graduation from an accredited four-year college or university with major coursework in business administration or a related field is generally preferred.  Experience and education may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of interviewing and assessment techniques and procedures.

Skill in conducting interviews, in counseling others, in conducting vocational assessments, and in using computers and applicable software.

Ability to establish and maintain effective relationships with the public, to analyze operating problems and make recommendations in the areas of procedure and organization, to coordinate case planning and resources, to communicate effectively, and to assign and/or supervise the work of others.


State Auditor’s Office

Revised 9-1-15