Salary Group B21

Class No. 4527



Performs highly advanced (senior-level) supervisory work overseeing staff and youth for an assigned specialized treatment dorm in a correctional residential facility.  Work involves overseeing daily operations, supervising juvenile correctional officer supervisors and juvenile case managers, counseling youth, and supervising and conducting youth programs. Plans, assigns, and supervises the work of others.  Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.


Oversees, plans, prioritizes, and schedules dorm activities and the work of staff. 

Oversees the implementation of case management standards and the preparation of related forms, records, and reports.

Oversees, monitors, and evaluates compliance with laws, rules, regulations, policies, and standard operating procedures related to case management, individual and group counseling sessions, facility security, dorm cleanliness, youth hygiene, youth movement, on-the-job training, and related operations and programs.

Provides technical assistance to case managers, juvenile correctional officer supervisors, and other staff in the performance of their duties and in handling difficult or complex problems.

Provides counseling to youth individually and in group settings. 

Promotes understanding of residential and specialized treatment goals and objectives, and coaches staff on strategies to achieve treatment goals and objectives.

Conducts and ensures the proper training of dorm personnel and monitors the completion of on-the-job training of dorm staff. 

Responds to emergency situations such as searching for escaped youth and rendering first aid, monitoring and responding to calls for help, and calling for help.

Ensures adequate juvenile correctional officer shift supervision and provides direct supervision of youth during periods of staff shortage or during emergencies.

Represents the dorm or specialized treatment program during staff and special meetings and provides relevant information regarding related operations and activities to facility administrators..

Serves as the dorm’s liaison with representatives of various facility programs and other community and juvenile justice agencies.

Plans, assigns, and supervises the work of others.

Performs related work as assigned.


Experience and Education

Experience working with juveniles, including youth who are emotionally and behaviorally at risk; with youth guidance programs; or with adult or juvenile correctional, mental health, or detention programs.  Graduation from a standard senior high school or equivalent is required.

Knowledge, Skills, and Abilities

Knowledge of adolescent behavior and counseling and guidance techniques and of facility rules and regulations.

Skill in verbal and written communication, in coordinating and organizing, in making appropriate decisions and recommendations regarding treatment options, and in the use of a computer and applicable software.

Ability to maintain order and discipline fairly; to respond quickly to emergencies; to plan and implement youth programs; to use problem-solving skills; to organize workloads and set priorities; to carry out assigned tasks in a timely manner; to communicate effectively; and to plan, assign, and supervise the work of others.

Registration, Certification, or Licensure

Must possess a valid driver’s license.

May require registration, certification, or licensure in a specialty area.

State Auditor’s Office

Added 9-1-15