Salary Group B15
Class No. 5003
ADULT PROTECTIVE SERVICES SPECIALIST II
Performs routine (journey-level) adult protective services work. Work involves obtaining information and investigating complaints of alleged abuse, neglect, or exploitation of adults with disabilities and the elderly; and participating in taking corrective action. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
EXAMPLES OF WORK PERFORMED
Obtains information and investigates complaints of alleged abuse, neglect, or exploitation of the elderly or adults with disabilities; and investigates emergency situations.
Writes reports summarizing the facts obtained during the investigations and takes corrective action.
Assesses client needs for degree and priority of services and develops service plans.
Advises, counsels, and interviews clients, family members, and others to gather social, functional, physical, and mental information for evaluation.
Advises and counsels clients and caregivers during stressful situations.
Removes persons in dangerous situations from homes and admits them to emergency shelters until other services can be found.
Arranges for medical and psychiatric examinations or treatments.
Monitors service plans to ensure that the needs of the elderly or adults with disabilities are being met.
Prepares and maintains case documentation.
Testifies in court.
Participates in community awareness activities.
May prepare statistical and special reports for management.
Performs related work as assigned.
GENERAL QUALIFICATION GUIDELINES
Experience and Education
Experience in social work. Graduation from an accredited four-year college or university with major coursework in social work, counseling, psychology, criminal justice, or a related field is generally preferred. Experience and education may be substituted for one another.
Knowledge, Skills, and Abilities
Knowledge of the laws and regulations related to abuse, neglect, and exploitation of the elderly or adults with disabilities; of community social services resources; of the laws and regulations related to adult protective services; of gerontology; and of crisis intervention techniques.
Skill in interviewing.
Ability to obtain information and conduct investigations, to develop client programs, to evaluate living conditions, to prepare reports, to testify in court, and to communicate effectively.
State Auditor’s Office