STATE CLASSIFICATION JOB DESCRIPTION


Salary Group B16

Class No. 5004

ADULT PROTECTIVE SERVICES SPECIALIST III

GENERAL DESCRIPTION

Performs moderately complex (journey-level) adult protective services work. Work involves obtaining information and investigating complaints of alleged abuse, neglect, or exploitation of adults with disabilities and the elderly; and taking corrective action. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

Obtains information and investigates complaints of alleged abuse, neglect, or exploitation of the elderly or adults with disabilities; and investigates emergency situations.

Writes reports summarizing the facts obtained during investigations and takes corrective action.

Assesses client needs for degree and priority of services and develops service plans.

Advises, counsels, and interviews clients, family members, and others to gather social, functional, physical, and mental information for evaluation.

Advises and counsels clients and caregivers during stressful situations.

Removes persons in dangerous situations from homes and admits them to emergency shelters until other services can be found.

Conducts risk assessments of protective services cases, and determines and implements case actions.

Prepares statistical and special reports for management.

Maintains documentation on cases.

Participates in community awareness activities.

Testifies in court.

May train others.

Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education

Experience in social work. Graduation from an accredited four-year college or university with major coursework in social work, counseling, psychology, criminal justice, or a related field is generally preferred. Experience and education may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of the laws and regulations related to abuse, neglect, and exploitation of the elderly or adults with disabilities; of community social services resources; of the laws and regulations related to adult protective services; of gerontology; and of crisis intervention techniques.

Skill in interviewing.

Ability to obtain information and conduct investigations, to develop client programs, to evaluate living conditions, to prepare reports, to testify in court, to conduct risk assessments, to communicate effectively, and to train others.


State Auditor’s Office

Reviewed 9-1-17