Salary Group B15

Class No. 5024



Performs routine (journey-level) child protective services work. Work involves obtaining information and investigating complaints of alleged abuse, neglect, or exploitation of children; and participating in taking corrective action. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.


Obtains information and investigates complaints of alleged abuse or neglect and emergency situations, and takes corrective action.

Assesses client needs for degree and priority of services and develops service plans.

Advises, counsels, and interviews clients, family members, and others to gather social, functional, physical, and mental information for evaluation.

Advises and counsels parents and children during stressful situations.

Removes children in dangerous situations from homes and admits children to emergency shelters until foster homes can be found.

Arranges for educational, medical, and psychiatric examinations or treatments.

Studies, recruits, and recommends foster families to provide care for abused or neglected children.

Monitors foster homes and children to ensure that the children’s needs are being met.

Conducts home studies of families wishing to adopt children and coordinates visits between children and prospective parents prior to adoption.

Prepares adoption readiness studies and conducts adoption social studies.

Prepares and maintains case documentation.

Coordinates adoption consummation.

Testifies in court.

Assists with investigating complaints alleging illegal child care and of standards violations in licensed and registered child care facilities, and documents finding of investigations.

May prepare statistical and special reports for management.

May participate in community awareness activities.

Performs related work as assigned.


Experience and Education

Experience in social work. Graduation from an accredited four-year college or university with major coursework in social work, counseling, early childhood education, psychology, criminal justice, elementary or secondary education, or a related field is generally preferred. Experience and education may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of the laws and regulations related to child care, abuse, and neglect; of child development principles and theories; of community social services resources; of the laws and regulations related to child protective services; and of crisis intervention techniques.

Skill in interviewing.

Ability to obtain information and conduct investigations, to develop client programs, to evaluate living conditions, to prepare reports, to testify in court, and to communicate effectively.

State Auditor’s Office

Reviewed 9-1-17