Salary Group A13

Class No. 5207



Performs highly complex (senior-level) care and living skills training work in a residential environment. Work involves implementing and overseeing educational plans and planning activities for academic, daily living, leisure, and social skills; and maintaining residential facilities and monitoring resident. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.


Oversees the quality of care, treatment, training, and support provided to residents in their living environments.

Oversees residents’ safety, health, and well-being; responds to emergencies, injuries, or complaints according to policy and procedure; and ensures acceptable level of residential care services.

Ensures coordination of resident programs within the facility and with external facilities.

Ensures accountability for facility property, equipment, and residents’ personal items; and requests services of custodial or maintenance departments.

Ensures effective implementation of resident behavior programs.

Monitors and evaluates the condition of facilities and requests services of custodial or maintenance departments.

Investigates incidents and prepares reports of findings.

Assesses and documents residents’ progress toward program objectives.

Serves as a resource to residential staff for managing residents’ behaviors; planning and structuring activities; and making, adapting, or using instructional materials.

Counsels residents and documents behaviors or discipline.

Communicates with other residence and facility employees or other interested parties regarding residents’ program and progress.

Trains residential staff on resident assessment and program development and implementation.

May assist in budget preparation and monitoring.

May transport residents or make travel arrangements.

May develop and evaluate new programs and curricula.

May conduct specific training programs.

May supervise the work of others.

Performs related work as assigned.


Experience and Education

Experience working with children and adolescents in a residential or dorm living facility. Graduation from a standard senior high school or equivalent is generally preferred. Experience and education may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of techniques used in planning and supervising recreational and social activities in a residential rehabilitation setting; of child and adolescent problems, growth, and development; of techniques used in planning and monitoring activities of residents in special schools or correctional homes; and of techniques used in counseling children and parents.

Ability to assess residents’ functional levels, to facilitate productive interaction between residents and staff, to conduct investigations, and to supervise the work of others. 

Registration, Certification, or Licensure

May require certification in cardiopulmonary resuscitation (CPR), first aid, or prevention and management of aggressive behavior (PMAB).

State Auditor’s Office

Revised 9-1-17