STATE CLASSIFICATION JOB DESCRIPTION


Salary Group B18

Class No. 5230

CASE MANAGER V

GENERAL DESCRIPTION

Performs highly advanced and/or supervisory (senior-level) case management work.  Work involves directing case management and program activities; developing and implementing program goals, objectives, and procedures; and evaluating outcome measures for the program.  May plan, assign, and/or supervise the work of others.  Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

Directs case management and program activities and documentation.

Directs the development and implementation of clients’ service and treatment plans.

Directs transition planning to ensure continuity of care and management of risk factors.

Oversees quality assurance and utilization review processes for case management to ensure quality services.

Develops and implements program goals, objectives, policies, and procedures.

Monitors and evaluates service delivery systems and clients’ progress.

Monitors case management and program budgets.

Informs staff of current methods, standards, and trends in case management.

Documents, reviews, and edits case records, reports, and evaluations.

Evaluates presentations and orientations, and implements changes as needed.

May coordinate and develop intraagency or interagency agreements to address community service gaps and barriers.

May plan, assign, and/or supervise the work of others.

Performs related duties as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education

Experience in case management or social services work.  Graduation from an accredited four-year college or university with major coursework in social work or a related field is generally preferred.  Experience and education may be substituted for one another.

Knowledge, Skills, and Abilities

Knowledge of community resources; of case management principles, objectives, standards, and methods; and of program policies and procedures.

Skill in directing and monitoring service and treatment plans.

Ability to assess clients’ needs; to direct clients’ services; to monitor program effectiveness; to communicate effectively; and to plan, assign, and/or supervise the work of others.


State Auditor’s Office

Added 9-1-15